Privacy Policy
Last updated: June 2026
PureEdge Exteriors Ltd ("we", "us", "our") is committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, and store your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
PureEdge Exteriors Ltd is an exterior cleaning company based in Fareham, Hampshire. We are the data controller responsible for your personal information.
Contact: hello@pureedgeexteriors.co.uk
2. What Data We Collect
We may collect the following personal information:
Name and contact details (phone number, email address, postal address)
Details of services requested and communications between us
Payment information (processed securely — we do not store card details)
Photographs of your property (only with your consent)
3. How We Use Your Data
We use your personal data to:
Provide quotations and carry out the services you have requested
Communicate with you regarding your booking or project
Process payments and maintain financial records
Comply with our legal and regulatory obligations
Improve our services and respond to feedback
We will never sell your personal data to third parties or use it for purposes unrelated to the services we provide.
4. Legal Basis for Processing
We process your personal data on the following legal bases:
Contract: to fulfil the services you have requested from us
Legal obligation: to comply with applicable laws and regulations
Legitimate interests: to manage our business operations and improve our services
5. How We Store Your Data
5.1 Your data is stored securely on our devices and any third-party platforms we use (such as email and accounting software). Access is restricted to authorised personnel only.
5.2 We retain your personal data for up to 6 years following the completion of your project, in line with HMRC requirements for financial records.
5.3 After this period, your data will be securely deleted or anonymised.
6. Sharing Your Data
We do not share your personal data with third parties except where:
It is necessary to deliver our services (e.g. material suppliers who require a delivery address)
We are legally required to do so
You have given explicit consent
7. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (where legally permissible)
Object to or restrict the processing of your data
Withdraw consent at any time (where consent is the basis for processing)
To exercise any of these rights, please contact us at hello@pureedgeexteriors.co.uk. We will respond within 30 days.
8. Cookies & Website
If you visit our website, we may use cookies to improve your browsing experience.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website and, where appropriate, communicated to you directly. The "Last updated" date at the top of this document will reflect any revisions.
10. Complaints
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: www.ico.org.uk | Telephone: 0303 123 1113
PureEdge Exteriors Ltd | hello@pureedgeexteriors.co.uk